Home Kenilworth Tennis, Squash and Croquet Club

Privacy Policy

Who we are

    We are Kenilworth Lawn Tennis & Squash Club Limited, trading as Kenilworth Tennis, Squash & Croquet Club ("We" or the "Club"). We can be contacted at:

    KTSCC, Crackley Lane, Kenilworth, CV8 2JS Tel No. 01926 852673 Email: info@ktscc.co.uk

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@ktscc.co.uk.

    What information we collect and why

    We collect information including names, contact details, gender, date of birth for the purposes of our legitimate interests in operating the Club.

    How we protect your personal data

    We will not transfer your personal data without your consent. 

     We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction. 

    Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure. 

     For any payments which we take from you online we will use a recognised online secure payment system. 

    We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk. 

      Who else has access to the information you provide us?

      We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by law or paragraph 5.2 below. 

      We may pass your personal data to third parties who are Club representatives, service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf (e.g. manage the Club database and send you mailings). However, we disclose only the personal data that is necessary for the third party to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes. 


        Use of Email Tracking Pixels

        All emails sent by the system contain a tracking pixel. This is used to track whether each email has been opened by the recipient, and when. This information can be viewed by those users of the system with permission to view email delivery reports. We do not display any information regarding the location of the recipient. Note that the tracking pixel is only activated if the recipient chooses to download images into their email client.

        Data Processor

        We, Kenilworth Tennis, Squash and Croquet Club, make use of the myClubhouse software supplied by Simmetrics Ltd to process personal data we include on our myClubhouse website in accordance with our privacy policy set out above. Simmetrics Ltd processes your personal data on our behalf and they can only do so in accordance with our written instructions. You can find the details of our data processor’s privacy policy here: http://www.myclubhouse.co.uk/Home/PrivacyPolicy.

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